WILL I GET TO SEE A PROOF BEFORE MY ORDER IS PRINTED?
Of course! After receiving your initial proof, you get two (2) complimentary rounds of revisions before your design goes to print. Additional revisions beyond these complimentary rounds incur a fee of $75. We recommend printing a paper copy of your proof and putting at least two other sets of eyes on the design to catch any typos or errors! Changes requested after the design goes to print may not be accommodated.
HOW LONG DOES THE PROCESS TAKE? I'M AFRAID I'M TOO LATE!!
Don’t fret my dear, one of the best things about our Collection is that it's a well-oiled machine and can be turned around fairly quickly. Since these suites are semi-custom, the design process takes about 2-3 weeks, followed by printing the final designs. Printing is an additional 1-2 weeks for digital and 3-4 weeks for letterpress and foil. Don’t forget to add in some extra time if you’re including envelope addressing, and we recommend giving yourself 2-4 days to get these babies stuffed, sealed, and delivered to the Post Office.
HELP! I DON'T HAVE TIME TO ADDRESS MY ENVELOPES, CAN YOU HELP WITH THAT?
Yes! And, we would love to do this for you. Nothing makes us happier than being able to take another to do off your list. Take a look at our Envelope Addressing Services and add it to your order.
CAN I ORDER MORE ENVELOPES IN CASE I MESS UP WHILE ADDRESSING?
All of our orders include 20% additional envelopes for this reason, so you should be OK, but Get in Touch if you think you'll need more and we'll make sure to include some additional extras.
CAN YOU TELL ME HOW MUCH POSTAGE I'LL NEED?
Unfortunately, we've discovered by trial and error that every post office judges the postage price differently. Our post office might say $0.70 is sufficient, while another says $0.85 or even $1. It’s best to wait until you receive your order and take a complete suite to the local post office where you plan to mail your invitations so it can be accurately weighed to insure you have the right amount of postage. And, ALWAYS confirm the postage you've added is enough before handing them off...there's nothing worse than getting all your invitations back marked up with an "insufficient postage" stamp.
WILL YOU STUFF AND MAIL MY INVITATIONS FOR ME?
We do not offer this service because we prefer that you have the opportunity to see your printed suite in person before they are mailed. If you added handwritten envelope addressing to your order, this also gives you the chance to double check spelling and accuracy before releasing them to the Post Office. Don't worry, we double check all envelopes prior to shipping them to you; however, we are mere humans so let us know immediately if we made a mistake and we'll correct it ASAP!
HOW DO I GET MY ADDRESSES TO YOU?
We like to get your address list in spreadsheet format and have a handy template available here. It's a Google Sheet, which can be downloaded or copied to your own Google Drive and edited. Please share or send all spreadsheets to us via firstname.lastname@example.org.