Frequently Asked Questions

Frequently Asked Questions

By Meredith Stroud

Frequently Asked Questions

WILL I GET TO SEE A PROOF BEFORE MY ORDER IS PRINTED?
Of course! After receiving your initial proof, you get two (2) complimentary rounds of revisions before your design goes to print. Additional revisions beyond these complimentary rounds incur a fee of $150 per round. I recommend printing a paper copy of your proof and putting at least two other sets of eyes on the design to catch any typos or errors! Changes requested after the design goes to print may not be accommodated.

HOW LONG DOES THE PROCESS TAKE? I'M AFRAID I'M TOO LATE!!
Don’t fret my dear, one of the best things about this collection is that it's a well-oiled machine and can be turned around fairly quickly. Since these suites are semi-custom, the design process takes about 2-4 weeks, followed by printing and addressing. Printing is an additional 1-2 weeks for digital and 3-4 weeks for letterpress and foil. Don’t forget to add in some extra time if you’re including envelope addressing. I also recommend giving yourself 2-4 days to stuff and seal your suite before delivering them to the Post Office.

I DON'T WANT TO ADDRESS MY ENVELOPES, CAN YOU HELP WITH THAT?
Absolutely! Envelope calligraphy is how I got started in stationery, so nothing would make me happier than to take this off your plate. I have several options based on your timeline and budget for Guest Envelope Addressing. The product listing is a retainer payment for the minimum 25 envelopes and it reserves your spot on my calendar so you don't have to have your finalized list ready at the time you place your order. Once your list is finalized, I'll send an updated invoice prior to shipment.

CAN I ORDER MORE ENVELOPES IN CASE I MESS UP WHILE ADDRESSING?
All orders include 20% additional envelopes for this reason, so you should be OK, but Get in Touch if you think you'll need more.

CAN YOU TELL ME HOW MUCH POSTAGE I'LL NEED?
Unfortunately, I've discovered by trial and error that every post office judges the postage price differently. My post office might say $0.75 is sufficient, while another says $0.95 or even $1.15. It’s best to wait until you receive your order and take a complete suite to the local post office where you plan to mail your invitations so it can be accurately weighed to insure you have the right amount of postage. And, ALWAYS confirm the postage you've added is enough before handing them off...there's nothing worse than getting all your invitations back marked up with an "insufficient postage" stamp.

WILL YOU STUFF AND MAIL MY INVITATIONS FOR ME?
I do not offer this service because I prefer that you have the opportunity to see your printed suite in person before they are mailed. If you added envelope addressing to your order, this also gives you a chance to double check spelling and accuracy before releasing them to the Post Office. Don't worry, I double check all envelopes prior to shipping them to you; however, I am a mere human so let me know immediately if I made a mistake and I'll correct it ASAP!

HOW SHOULD I FORMAT MY ADDRESS LIST?
I like to get your address list in a spreadsheet format (Excel, Numbers, or Google Sheets) and have a handy template available here. It's a Google Sheet, which can be downloaded or copied to your own Google Drive and edited. Please share or send your list to me at hello@lowcountrypaperco.com.